Stitch Fix Review

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I’m not a stylish gal. In fact, if you showed up at my house unexpectedly, you’d find me wearing yoga pants, a t-shirt that I’ve had for at least a decade, and probably a sweatshirt or fleece, depending on the season. As soon as I return home from the outside world, I race to my closet, put away my “real” clothes, and get back into my at-home uniform. As I type this, I’m wearing those yoga pants, a t-shirt from my college, and a zip-up sweatshirt that I purchased at Walmart, to wear in my post-partum days. (My daughter will be seven next month.) Needless to say, I don’t spend a lot of money on clothes, and some of the items I have were purchased during W’s administration.

A couple of years ago, as a not-so-subtle hint, my sister gave me a Stitch Fix gift card for my birthday. If you’re not familiar with Stitch Fix, it’s a clothing and accessories subscription service. You sign-up, complete a detailed “style profile”, and set the frequency with which you’d like to receive your “Fix”. For a $20 “styling fee”, Stitch Fix sends you a box of five items, chosen for you, based on your style profile. You can purchase the items you want to keep – minus your $20 styling fee – and return the items you don’t want, using a prepaid mailer. If you decide to purchase all five items that you received, you get a 25% discount on everything.

I love the concept of Stitch Fix– a personal stylist picking out clothing items just for me, and sending them right to my door. I love trying clothing on in the comfort of my home, being able to try items on with shoes and other coordinating items that are already in my closet, and being exposed to brands and pieces that I’m not familiar with. All of these are major pluses of Stitch Fix in my book.

So what don’t I love about it? I found that my stylist didn’t always “get”me. For example, I live in a place where it’s cold close to six months of the year. There were some winter months when I received items that were way too lightweight for upstate New York winters, and I found this very frustrating. Also, there were times when I received items that were directly contrary to my Style Profile. For example, I’m not a fan of lace, yet I’ve received more than one piece of clothing that featured lace.

At one point, I was so frustrated with a particular Fix, I sent an email to the Stitch Fix customer service department, and requested a refund of my styling fee. I received the refund, but was advised that I should start a Pinterest board to share with my stylist, so she could get a better feel for my taste. I despise Pinterest, and I’m certainly not going to join it just for my Stitch Fix stylist. Besides, I completed the detailed style profile when I joined, and I always provide feedback on every single item I return.

When these things happen, I usually adjust the frequency of my Fixes, or take a break from Stitch Fix for a few months. But I really like having stylish, affordable clothing items delivered right to me, and some of my favorite clothing items have come from them. So – despite our ups and downs – I’m sticking with Stitch Fix for now.

Have you tried Stitch Fix? What was your experience like?

Stonewall Kitchen, LLC

This post contains my Stitch Fix referral link. If you decide to give them a try, I’ll receive a small fee for referring you to them. Thank you!